Contact Lost / Found
Phone number:
+382 20 444 246
E-mail:
[email protected]
In case of mishandled, damaged and/or stolen baggage, or loss of personal belongings, you can contact us at the Lost and Found counter.
It is necessary to submit the slips of mishandled baggage and the air ticket containing the routing information to the officer at the counter. In order to make the search faster and more efficient, it is necessary that you also know the basic characteristics of the baggage, such as type, manufacturer and colour.
In case your airline does not provide the delivery of baggage to a temporary or permanent address, you have to come personally to Airport Podgorica to take over the baggage yourself.
If your airline provides luggage delivery, your luggage may be delivered to a temporary or permanent address in the territory of Montenegro, with customs formalities regulated on your behalf.
To take over the baggage, it is necessary that you take over your passport (or personal identity card – only for citizens of Serbia) and pay the necessary fees if the customs regulations require that. The delivered baggage can be taken over also by a family member, if he/she submits together with your documents also his/her personal documents and the key if the baggage has been locked.
Depending on the airline, you can also choose the way of getting a notification about taking over the baggage upon its arrival (telephone call or SMS).
Working hours: from 7 o’clock until the arrival of the last planned aircraft.