Airport and ground handling services

Airports of Montenegro JSC is the operator of Podgorica Airport and Tivat Airport and the ground handling service provider.

• Harmonizing flight schedules with the air operator;
• Taking care of aircraft on the ground upon arrival and before departure at a manoeuvring area (this service provides terminal control services at the airport in Tivat);
• Guiding the aircraft to a parking position, parking assistance and engine start (hand signals), and the fitting and removal of shims under the wheels of the aircraft;
• Marking aircraft safety area with cones and/or ribbons during servicing;
• Communication with the crew of the aircraft;
• Flight documents delivery;
• Making lists of aircraft load and balance through the HP DCS;
• Loading and unloading aircraft, including the provision and operation of the equipment for loading and unloading of bulk cargo and containers;
• Securing and handling stairs for embarking and disembarking of passengers;
• Transporting passengers and crew (in bad weather) between the aircraft and the Terminal;
• Providing and operating equipment for starting the aircraft engine;
  Reloading food and drinks from the lid into the cabin of the aircraft;
• Emptying, flushing toilets and complement technical water;
• Cleaning passenger and cockpit cabin;
• Sending operational messages on take-off, landing and load of the aircraft.

The handling of passengers provided by Airport Tivat, includes:

• checking travel documents;
• registration of passengers and their hand luggage through HP DCS;
• provision of equipment and transportation of luggage to the sorter;
• informing passengers about flight schedules, time for security check, passport and customs controls, and boarding time;
• assisting transfer passengers;
• assisting passengers with disabilities, unaccompanied children, passengers on stretchers and VIPs;
• sending operational messages about flight passengers and special requests.

Baggage handling service provided by Tivat Airport includes:

• accepting baggage at the sorting room;
• sorting baggage;
• determining the weight of the luggage on the cart;
• providing and handling baggage transport equipment;
• luggage transport from the sorting room to the aircraft, and from the aircraft to the baggage claim area;
• searching for misplaced baggage through the World Tracer system;
• reporting on lost and damaged baggage;
• informing passengers about the arrival of the found luggage;
• loading baggage;
• sending operational messages with luggage information.

The handling of cargo and mail, which provides Tivat Airport includes:

• providing and handling cargo and mail transport equipment;
• transportation of cargo and mail from the aircraft to the cargo-customs warehouse and vice versa;
• manipulation of export, import and transfer cargo and mail in the cargo-customs warehouse;
• acceptance of cargo and mail for transportation;
• making checklists for acceptance of hazardous substances on the flight;
• making cargo manifest;
• informing recipients of the arrival of the goods;
• sending operational messages with cargo and mail information.

The fuel supply service provided by the company Jugopetrol AD Kotor to the Tivat Airport, based on the concession, includes:

• Communication with the crew of the aircraft;
• provision of equipment for the storage of fuels, including quality control;
• security, handling equipment, supplying and charging aircraft fuel;
• preparation and implementation of the charging process of aircraft fuel, including control of fuel delivery.

Fuel type: JET A1.